You MUST make a reservation in advance.
Please call if you would like to “walk-in”. We may or may not be able to accommodate your group last minute. 

How to Book in 3 easy steps!
Step 1. Choose your game from our Escape Rooms page and click BOOK NOW
Step 2. Select your preferred time slot from the menu
Step 3. Fill in the required information and confirm your booking!

For other options, see our “How do I book a Special Event?” FAQ below.

You can also call us if you need help or more information: (508) 753-1856

Visit the Splatter Lanes page for more information about the activity. 

1-2 Players $34.00 per person
3-8 Players $32.00 per person

Large group discounts are available.

All tickets are non-refundable. If you need to reschedule your game please call us at least 24 hours in advance (508) 753-1856

Yes! You can read more about our birthday party package options here.

You should arrive AT LEAST 10 minutes before the time listed as your games start time.
Plan time for parking. We are located in the heart of downtown Worcester with a large number of event venues. There are many paid parking options within walking distance. More details are outlined in your confirmation email.

If you are running late please call your Game Master to let them know!

Please be advised that your game timer STARTS at the time listed on your reservation! We will do our best to give you the most play time if you arrive late, however, there is a schedule we must go by to ensure the Game Master has plenty of time to clean and reset each room between reservations.

If you arrive AFTER your games start time, you may have a shortened game time or if you were in a mixed group you will be turned away without a refund or credit.

NOTE: If you arrive under the influence of any altering substance, the Game Master can turn you away without a refund or credit. We will not be responsible for putting you, other players, or our team at risk in any way. 

During your reservation process you will be asked to list every players first and last names. By completely your reservation you are confirming that you and everyone listed in your party have read and agreed to the Terms and Conditions as well as the Liability Waiver. 

Yes (and no). All games that have a locked door also have a second unlocked door in case of an emergency. 

Our games listed as ‘Easy’ and ‘Moderate’ are designed for ages 8 and up. Games listed as ‘Challenging’ are recommended for ages 10 and up. However we are more than happy to have kids of all ages in any of our games. Please state in the “Let Us Know” section if you will have a child under the age of 6 with you. 

• Anyone under the age of 13 MUST be accompanied in the game by a paying adult (over 18).
• Anyone ages 13 – 15 may play our games without an adult in the game, however, an adult (over 18) MUST be on location during the duration of the game. 
• If all players are ages 16+ an adult is not required. 

NOTE: If your group arrives without the required adult, you will be turned away without a refund of credit.

All of our games are PUBLIC. This means there is a possibility other players may book in the same time slot. They may start off as strangers, but you can meet some awesome people! 

If you would like upgrade to a PRIVATE game (only your party), select the ‘book entire game’ option during your reservation process.

Please email us at [email protected] for

• Birthday Parties
• Team Building Events
• Large Group Events
• Mobile and Portable games

At 415 Main Street we have elevator access as the main entrance to our 3rd floor suite!

Please be advised that the hall where the elevator is located is narrow and larger wheelchairs may not make the turn into the elevator.

If anyone in your party requires special accommodations, please let us know in advance. 508-753-1856

*Our restrooms have small stalls, which may not be accessible via wheelchair (old building, small stall)

If you arrive under the influence of any altering substance, the Game Master can turn you away without a refund or credit. We will not be responsible for putting you, other players, or our team at risk in any way. 

All sales are final. There are absolutely no refunds, no exceptions. 

This policy is not intended to penalize anyone that is unable to show up for their game. We understand that things happen, however unlike a movie theater or concert, we do not have a hundred other guests waiting for a spot to be available. If you don’t show up, or cancel at the last minute, we generally will not be able to fill that time slot. As a small, family-owned and operated business, this can affect our ability to continue providing the best experience possible for our clientele. 

Our cancellation policy is as follows:
All sales are final. There will be absolutely no refunds, but reschedules are allowed within certain parameters. 
You can reschedule your booking:

• • up to 24 hours prior to your event – no additional fee
  • less than 24 hours, but more than 3 hours prior to your event – $20 reschedule fee
  • less than 3 hours prior to your event – $40 reschedule fee 

Thank you for your understanding!