INFO & FAQS

Have any questions about our games and or how Live Action Escapes functions, read below!

FAQS
The Art Thieves Escape Room Game

BUSINESS HOURS

MON: Closed
TUE: Closed
WED: 2:00pm – 7:30pm
THU: 2:00pm – 7:30pm
FRI: 12:00pm – 8:45pm
SAT: 12:00pm – 8:45pm
SUN: 12:00pm – 7:30pm

OUR LOCATION

415 Main Street
3rd Floor
Worcester, MA 01608
(508) 753-1856

WAIVER FORM

Upon completing your reservation, it is understood that all members in your group have reviewed and accepted our liability release waiver.
DOWNLOAD WAIVER

HOW TO BOOK

BOOK NOW
CHOOSE YOUR GAMES

We have many themed rooms to choose from, and we’re always adding new games! Choose between any of our escape room games or an experience in our SplatterLanes! 

CHOOSE DATE & TIME

All of our escape games and other activities are open to the public Wednesday through Sunday. We are available for special private events Tuesday through Friday. Please see the FAQs for more information.

SELECT NUMBER OF PLAYERS
Upgrade your room to a private game to play with only those in your group. Choose and Customize your team with brains and wits to face all challenges ahead as a close-knit group. 
GET BOOKING CONFIRMATION
Once you have completed your reservation, you will receive a confirmation email. If you need to reschedule your game, please call us at (508) 753-1856. We hope you enjoy your experience and leave a review!
Live Action Escapes Escape Room Games Team

The Owners of Live Action Escapes: Amanda, Mike and Sabrina (and Mike’s dog Prim)

ABOUT US

Meet the dynamic family trio – a father and his two daughters – who, in 2016, embarked on an exciting journey to bring their love for puzzles and creativity to life by opening an escape room business. Together they’ve crafted a world of captivating challenges, using their unique design of puzzles, props, and story to create immersive experiences that leave customers eagerly anticipating their next escape game adventure.

FAQS

How Do I Book An Escape Room?

You MUST make a reservation in advance.
Please call if you would like to “walk-in”. We may or may not be able to accommodate your group last minute. 

How to Book in 3 easy steps!
Step 1. Choose your game from our Escape Rooms page and click BOOK NOW
Step 2. 
Select your preferred time slot from the menu
Step 3. 
Fill in the required information and confirm your booking!

For other options, see our “How do I book a Special Event?” FAQ below.

You can also call us if you need help or more information: (508) 753-1856

How Much Do Your Escape Rooms Cost?

1-2 Players $34.00 per person
3-8 Players $32.00 per person

Large group discounts are available.

All tickets are non-refundable. If you need to reschedule your game please call us at least 24 hours in advance (508) 753-1856

Do You Host Birthday Parties?

Yes! You can read more about our birthday party package options here.

When Should I Show Up To Play?

You should arrive AT LEAST 10 minutes before the time listed as your games start time.
Plan time for parking. We are located in the heart of downtown Worcester with a large number of event venues. There are many paid parking options within walking distance. More details are outlined in your confirmation email.

If you are running late please call your Game Master to let them know!

Please be advised that your game timer STARTS at the time listed on your reservation! We will do our best to give you the most play time if you arrive late, however, there is a schedule we must go by to ensure the Game Master has plenty of time to clean and reset each room between reservations.

If you arrive AFTER your games start time, you may have a shortened game time or if you were in a mixed group you will be turned away without a refund or credit.

NOTE: If you arrive under the influence of any altering substance, the Game Master can turn you away without a refund or credit. We will not be responsible for putting you, other players, or our team at risk in any way. 

Do I have to fill out a waiver form?

During your reservation process you will be asked to list every players first and last names. By completely your reservation you are confirming that you and everyone listed in your party have read and agreed to the Terms and Conditions as well as the Liability Waiver. 

Are The Doors Really Locked?

Yes (and no). All games that have a locked door also have a second unlocked door in case of an emergency. 

Is there parking nearby?

There is plenty of paid parking options within walking distance of our building!

Option 1. On street metered parking spots

Option 2. A parking garage located at 20 Pearl Street 

Option 3. A parking garage located at 40 Pleasant Street 

Who can play? What is your Youth Policy?

Our games listed as ‘Easy’ and ‘Moderate’ are designed for ages 8 and up. Games listed as ‘Challenging’ are recommended for ages 10 and up. However we are more than happy to have kids of all ages in any of our games. Please state in the “Let Us Know” section if you will have a child under the age of 6 with you. 

  • Anyone under the age of 13 MUST be accompanied in the game by a paying adult (over 18).
  • Anyone ages 13 – 15 may play our games without an adult in the game, however, an adult (over 18) MUST be on location during the duration of the game. 
  • If all players are ages 16+ an adult is not required. 

NOTE: If your group arrives without the required adult, you will be turned away without a refund of credit.

Will I have To Solve The Escape Room With Strangers?

All of our games are PUBLIC. This means there is a possibility other players may book in the same time slot. They may start off as strangers, but you can meet some awesome people! 

If you would like upgrade to a PRIVATE game (only your party), select the ‘book entire game’ option during your reservation process.

How Do I Book a Special Event?

Please email us at PuzzleMaster@LiveActionEscapes.com for

  • Birthday Parties
  • Team Building Events
  • Large Group Events
  • Mobile and Portable games
  • Cartoon Takeover! Game

Who Designs The Rooms? Are They Scary?

WE DO! All of the rooms, puzzles, and story lines at Live Action Escapes are designed and built by our in-house design team, led by the owners. Our rooms offer unique experiences that you won’t find at escape rooms in other locations. The games are designed to be mysterious and sometimes creepy, but there is nothing dangerous or scary unless otherwise noted.

Physical Accessibility

At our new location 415 Main Street we now have elevator access as the main entrance to our 3rd floor suite!

Please be advised that the hall where the elevator is located is narrow and larger wheelchairs may not make the turn into the elevator.

If anyone in your party requires special accommodations, please let us know in advance. 508-753-1856

*Our restrooms have small stalls, which may not be accessible via wheelchair (old building, small stall)

 

Intoxicated Patrons

If you arrive under the influence of any altering substance, the Game Master can turn you away without a refund or credit. We will not be responsible for putting you, other players, or our team at risk in any way. 

Cancellation Policy

All sales are final. There are absolutely no refunds, no exceptions. 

This policy is not intended to penalize anyone that is unable to show up for their game. We understand that things happen, however unlike a movie theater or concert, we do not have a hundred other guests waiting for a spot to be available. If you don’t show up, or cancel at the last minute, we generally will not be able to fill that time slot. As a small, family-owned and operated business, this can affect our ability to continue providing the best experience possible for our clientele. 

Our cancellation policy is as follows:
All sales are final. There will be absolutely no refunds, but reschedules are allowed within certain parameters. 
You can reschedule your booking:

    • up to 24 hours prior to your event – no additional fee
    • less than 24 hours, but more than 3 hours prior to your event – $20 reschedule fee
    • less than 3 hours prior to your event – $40 reschedule fee 

Thank you for your understanding!

Learn More Today!

    Live Action Escapes Entertainment logo - escape room games in Worcester

    TICKETS

    Escape Room Tickets

    LOCATION

    415 Main St, 
    Worcester, MA 01608
    3rd Floor
    Live Action Escapes Entertainment logo - escape room games in Worcester
    OPEN HOURS

    MON: Closed
    TUE: Closed
    WED: 2pm – 7:30pm
    THU: 2pm – 7:30pm
    FRI: 12pm – 8:45pm
    SAT: 12pm – 8:45pm
    SUN: 12pm – 7:30pm